

Join Our Email List Email:

COMMUNICATIONS AND CUSTOMER SERVICE TRAINING COURSE

BUSINESS AND TECHNOLOGY

Course Description Click here.jpg

This course focuses in helping students developing effective written and verbal communication skills needed to interact with clients, co-workers, supervisors, other members of the office team, external service providers and other agencies. Students will also learn how to apply their knowledge in the provision of excellent customer service.

Prerequisites

Basic computer knowledge

Main Topics

THE COMMUNICATIONS PROCESS

WRITTEN COMMUNICATIONS

UNDERSTANDING CUSTOMER SERVICE

EFFECTIVE SPEAKING AND LISTENING

COMPARATIVE TYPES OF COMMUNICATIONS

PROBLEM SOLVING SKILLS

To receive more information about this course please fill out the form below.


First Name *
Last Name *
Select your CT program of interest *
Preferred location *
Email *
Phone *
Best time to call you *
Where are you located *
How did you hear about A1Global Training Institute *
Additional Comments
Fields marked with * mandatory
Your contact information will only be used for sending you our free information and will not be shared with any other companies.